Contact & Support
CarOrbit Technologies is dedicated to providing transparent and timely support.
General Support
For general inquiries, app issues, feedback, or assistance with your car listings, our support team is ready to help.
support@carorbit.in
Buyer/Seller Chat
If you have questions regarding a specific vehicle, please use the secure In-App Chat feature directly from the car's detail page.
Use In-App Chat
Grievance Redressal Mechanism
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection Act, CarOrbit Technologies has instituted a strict grievance redressal mechanism.
Designated Grievance Officer
Resolution Timelines (SLA)
- Acknowledgement: All formal grievances sent to the Grievance Officer will be acknowledged within 24 hours of receipt.
- Resolution: We are committed to resolving disputes and grievances within 15 days from the date of receipt, as mandated by Indian law.
- Requirement: Please include your registered mobile number, email address, and explicit details of the dispute (including User IDs or Listing IDs) when filing a complaint.
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